Your rights as an air passenger

If you are travelling abroad by air this summer, the flight rights calculator can help you find out your rights if something goes wrong, for example, if your flight is cancelled, delayed or overbooked, or if something happens to your baggage.

Once you know your rights, you should make a formal complaint to the airline by email or through the airline’s website. Details for the online complaints sections of most European airlines are listed on

You can find more information about your rights as an air passenger on