Mortgages, loans and rent

On 18 March 2020 the 5 retail banks (AIB, Bank of Ireland, KBC, Permanent tsb and Ulster Bank), along with their representative body Banking & Payments Federation Ireland (BPFI) announced a series of measures to support people and businesses impacted by the COVID-19 pandemic.

These include:

  • A payment break of up to 3 months for businesses and personal customers. If you want to request a payment break, you should contact your bank directly
  • A simplified application process to make it easy for businesses and personal customers to get support from their bank
  • A solution to ensure that COVID-19 application for a payment break will not affect credit ratings
  • Deferral of court proceedings for 3 months

Tenants and landlords

If you are a tenant and you will have problems with your rent payments as a result of the COVD-19 crisis, you should engage as soon as possible with your landlord.

Services are available for tenants and landlords in difficulty through the Residential Tenancies Board (RTB) and the national housing charity, Threshold, which operates the Tenancy Protection Service.

The RTB provides a Dispute Resolution Process with a number of options for landlords and tenants to resolve disputes. You can contact the RTB on 0818 303037 or (01) 702 8100 (8.30am-6.30pm).

Threshold’s national Tenancy Protection Service provides advice and support to tenants where there is a tenancy problem or where a tenancy is at risk. Threshold advisors can mediate with landlords and also help with applications for rent supplement. Call 1800 454 454, 9am-9pm, Monday to Friday for more information.