Know your rights: Claiming tax relief on utility bills when working from home

I’m working from home because of COVID-19. Can I claim tax back on my utility bills?

If you are working from home (also known as e-working or remote working), you may be able to claim tax back on your broadband, heating and electricity bills.

You qualify for the tax relief if your employer formally requested you to work from home and you:

  • Log onto a work computer remotely
  • Complete your duties from home
  • Work at home for substantial periods of time

This applies to part-time and full-time workers.

How much can I claim?

Some employers already pay their employees an allowance towards broadband, heating and electricity expenses. You can get up to €3.20 per day without paying any tax, PRSI or USC on it. However, you must pay tax, PRSI and USC as normal on any amount above €3.20.

If your employer does not pay you an allowance for expenses, you can make a claim for tax relief at the end of the year using Revenue’s myAccount service.  

The amount you get is based on:

  • How many days you worked from home (excluding non-working days and annual leave)
  • The cost of the expenses
  • Revenue’s agreed rate for calculating the cost of running a home office (10% of your electricity and heating bills and 30% of your broadband bill)

If you split your bills with someone else (such as a partner or house mate), you can only claim tax relief on your share of the bill.

Keep a record of all your receipts and bills so that you can account for each expense you intend to claim. You may also need a letter from your employer stating that you work from home.

How do I submit my claim?

You can see worked examples of how to calculate your claim. Example 1 covers a person who pays the bills on her own. Example 2 explains how to calculate e-working costs where you share your bills with someone else.

Claim your tax relief at the end of the year using Revenue’s myAccount service.  

  1. Sign into myAccount
  2. Click on ‘Review your tax’ link in PAYE Services
  3. Select the Income Tax return for the relevant tax year
  4. In the ‘Tax Credits and Reliefs’ page (Page 4 of 5) select the ‘Your job’ tab. Select ‘Remote Working Expenses’ and insert the amount of expense at the ‘Amount Claimed’ section

Read more about e-working and tax relief.


During COVID-19, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what’s changed on Twitter at @citizensinfo. You can also get information and advice from:

  • The Citizens Information Phone Service: Call 0761 07 4000, Monday to Friday, 9am – 8pm
  • Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer

You can continue to contact your local centre by email or phone using the details in the Find a Centre page on citizensinformation.ie.

Report of the Commission of Investigation into Mother and Baby Homes

On 12 January 2021, the Final Report of the Commission of Investigation into Mother and Baby Homes (pdf) was published. On Wednesday 13 January 2021, the Taoiseach made a statement in the Dáil on the report and its contents and apologised on behalf of the Government, the State and its citizens to the survivors. This was followed by a statement and apology from the Minister for Children, Equality, Disability, Integration and Youth.

The Government has published FAQs explaining the findings of the report.

The report is available online. Printed copies of the full report can be requested by former residents or family members who need to provide the Department with a postal address. More information about ordering full copies will be published shortly. There is no charge for the report for former residents. Printed copies of the full report will also be available in public locations such as libraries and Citizens Information Centres, when the public health situation permits.

Shorter copies of the report are available immediately. This version includes approximately 304 pages covering the Introduction, Timeline, Executive Summary, Recommendations and Confidential Committee Report. For a copy of the shorter report, call 01-6473200 or email motherandbabyhomes@equality.gov.ie. 

Counselling supports for former residents of Mother and Baby Homes have been published on gov.ie. A new webpage with information on counselling services specifically for former residents of Mother and Baby Homes has been set up by the HSE. Additional mental health supports provided/funded by the HSE are also available to former residents. 

The Barnardos Post Adoption Service has extended its support line on (01) 4546388, or by email adoption@banardos.ie and is available Monday to Friday, 9.30am – 4.30pm. Support groups for adopted adults and birthmothers are also available.

Know your rights: Shopping online from the UK after Brexit

I ordered something online from a UK website – will I have to pay extra charges when it arrives?

From 1 January 2021, you may have to pay extra tax when having your online shopping delivered from the UK (this does not include Northern Ireland). This is because the UK has left the European Union (Brexit)and the transition period that was in place ended on 31 December 2020.

Depending on the item’s value and where it was made (place of origin), you may have to pay:

  • Value Added Tax (VAT)
  • Customs duty

How will I know if I owe these taxes?

If your package is valued at €22 or less (including the transport, insurance and handling costs), you do not have to pay any VAT or customs duty.

However, if your package is valued at €23 or more (including the transport, insurance and handling costs), you have to pay VAT. The standard rate of VAT for most items bought in Ireland is 21%.

If the items were made in the UK and are valued at €150 or more (not including transport, insurance and handling charges), you do not have to pay customs duty.

However, if the items were not made in the UK and are valued at €150 or more (excluding transport, insurance and handling charges), you may have to pay customs duty. The amount of customs duty you pay depends on the type of product you buy.

You should be aware that the value limits are for the whole delivery, not just one item.

How do I pay these charges, and who do I pay them to?

You may have already paid Irish VAT and customs duty during the checkout stage of your online purchase. This is because some UK retailers are registered with Revenue and automatically charge the relevant taxes as part of the purchase. Check your receipt (this is usually sent to you by email) to see if you have already paid Irish VAT or customs duty.

If the UK business is not registered with Revenue, the postal service or courier will send you a bill before delivering your package. This is because the postal service or courier completes all the relevant customs declarations, including where the product is manufactured. You will usually be charged an administration fee for this service, which can be a minimum of €10 to €15.

Are there any other changes to my consumer rights when I buy from the UK?

As a result of Brexit, there are changes to your consumer rights when buying online from businesses in the UK. You will still have consumer rights but they will be set down in UK law and not EU law. It is very important to check the terms and conditions on the seller’s website to find out your rights around:

  • Returning the item if you change your mind
  • Cancelling the item before it is dispatched
  • Complaining if something goes wrong

Read more about buying online from the UK after Brexit, including what to do if things go wrong.


During COVID-19, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what’s changed on Twitter at @citizensinfo. You can also get information and advice from:

  • The Citizens Information Phone Service: Call 0761 07 4000, Monday to Friday, 9am – 8pm
  • Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer

You can continue to contact your local centre by email or phone using the details in the Find a Centre page on citizensinformation.ie.

Know Your Rights: The Higher Education Access Route (HEAR)

I attend a DEIS school and want to go to university. My family are not well off.  Is there anything to help me go to college?

The Higher Education Access Route (HEAR) helps school-leavers who may not traditionally go on to third-level education access it. Under the HEAR scheme, third-level places are allocated to school-leavers on a reduced points basis.  For example, a HEAR student with 356 points might get a place on a course that usually requires 366 points.

Participating colleges also provide extra supports for HEAR students.

When you apply to the Central Applications Office (CAO) for a college place, you must indicate on your CAO application that you wish to be considered for HEAR. To qualify for HEAR, you must meet certain indicators or criteria related to your financial, social and cultural circumstances. For example, your family income must be below a certain limit for your family size. Other factors are taken into account such as having a medical card, attending a school in the DEIS (Delivering Equality of Opportunity in Schools) programme and living in a disadvantaged area.

You must apply to the CAO by 1 February 2021 and complete your HEAR application by 1 March 2021. Copies of your supporting documents must reach the CAO by 15 March 2021. Late applications are not accepted.

You should start preparing your HEAR application as soon as possible. You will need to gather supporting documents, such as information from the Revenue Commissioners, a statement of income from the Department of Social Protection and whatever other documents are required in your case.

You can get more information in the HEAR 2021 handbook (pdf) and accesscollege.ie. Your school can also provide information and support.  You can get more information about HEAR on citizensinformation.ie


During the COVID-19 pandemic, you can find comprehensive integrated information online at citizensinformation.ie/covid19/ and you can get daily updates on what’s changed on Twitter at @citizensinfo. You can also get information and advice from:

  • The Citizens Information Phone Service: Call 0761 07 4000, Monday to Friday, 9am – 8pm
  • Our national call back service: Visit citizensinformation.ie/callback to request a phone call from an information officer

You can continue to contact your local centre by email or phone using the details in the Find a Centre page on citizensinformation.ie.

Overpayments of tax for 2020

Your Preliminary End of Year Statement from Revenue will be available in Revenue’s myAccount from 15 January 2021. It tells you whether your tax position is balanced or if you have underpaid or overpaid tax for 2020.

If you were on the Temporary Wage Subsidy Scheme (TWSS) or the COVID-19 Pandemic Unemployment Payment (PUP) during 2020 and have a tax underpayment, you can get more information about how you can repay.